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Your device is currently out of disk space. - RESOLVED

PostPosted: Tue Feb 24, 2015 3:53 pm
by Eriond
Kindle Fire HDX 8.9, Fire OS 4.5.2
49.56 GB free disk space on the device.
Getting error message "Your device is currently out of disk space. Please free up some space and try again."

Tried resetting the device. Cleared cache.
Any other suggestions?

Edit:
Removed app from device and cloud. Downloaded again from Amazon.com, no change. Still getting the same error.

Re: Your device is currently out of disk space.

PostPosted: Tue Feb 24, 2015 4:35 pm
by Dawn_
I'm getting the message: Error downloading content (Code 1) on my kindle fire

Re: Your device is currently out of disk space.

PostPosted: Tue Feb 24, 2015 4:52 pm
by stokie
I am getting the same message as dawn. Any ideas.

Re: Your device is currently out of disk space.

PostPosted: Tue Feb 24, 2015 4:58 pm
by Falke_194
I have the same problem as dawn and stokie. :(

Re: Your device is currently out of disk space.

PostPosted: Tue Feb 24, 2015 5:00 pm
by beekeo
Sorry folks, there was a server side error affecting Kindle DLC, once we redeploy the servers you will be all set.

Re: Your device is currently out of disk space.

PostPosted: Tue Feb 24, 2015 5:03 pm
by stokie
Ok. Thx for getting back.

Re: Your device is currently out of disk space.

PostPosted: Tue Feb 24, 2015 5:08 pm
by Gnu_Solipsists
beekeo wrote:Sorry folks, there was a server side error affecting Kindle DLC, once we redeploy the servers you will be all set.


If the remedial action takes longer than 8 hours from now would you be so good as to post a sitrep here?

Re: Your device is currently out of disk space.

PostPosted: Tue Feb 24, 2015 5:19 pm
by beekeo
we are targeting 4:30 (12 minutes from now), the servers should only be down briefly.

Re: Your device is currently out of disk space.

PostPosted: Tue Feb 24, 2015 5:45 pm
by Falke_194
Thx, now it works :-)

Re: Your device is currently out of disk space.

PostPosted: Tue Feb 24, 2015 5:49 pm
by Eriond
Ditto logging in now.