Your device is currently out of disk space. - RESOLVED

A list of resolved issues for Book of Heroes.

Your device is currently out of disk space. - RESOLVED

Postby Eriond » Tue Feb 24, 2015 3:53 pm

Kindle Fire HDX 8.9, Fire OS 4.5.2
49.56 GB free disk space on the device.
Getting error message "Your device is currently out of disk space. Please free up some space and try again."

Tried resetting the device. Cleared cache.
Any other suggestions?

Edit:
Removed app from device and cloud. Downloaded again from Amazon.com, no change. Still getting the same error.
Last edited by Eriond on Tue Feb 24, 2015 4:51 pm, edited 1 time in total.
Eriond
 
Posts: 9
Joined: Fri Dec 13, 2013 11:38 am

Re: Your device is currently out of disk space.

Postby Dawn_ » Tue Feb 24, 2015 4:35 pm

I'm getting the message: Error downloading content (Code 1) on my kindle fire
Dawn_
 
Posts: 67
Joined: Sun Sep 22, 2013 10:24 am

Re: Your device is currently out of disk space.

Postby stokie » Tue Feb 24, 2015 4:52 pm

I am getting the same message as dawn. Any ideas.
stokie
 
Posts: 2
Joined: Tue Mar 11, 2014 9:57 am

Re: Your device is currently out of disk space.

Postby Falke_194 » Tue Feb 24, 2015 4:58 pm

I have the same problem as dawn and stokie. :(
Falke_194
 
Posts: 2
Joined: Sat Aug 30, 2014 1:34 pm

Re: Your device is currently out of disk space.

Postby beekeo » Tue Feb 24, 2015 5:00 pm

Sorry folks, there was a server side error affecting Kindle DLC, once we redeploy the servers you will be all set.
User avatar
beekeo
 
Posts: 195
Joined: Thu Mar 15, 2012 12:35 pm

Re: Your device is currently out of disk space.

Postby stokie » Tue Feb 24, 2015 5:03 pm

Ok. Thx for getting back.
stokie
 
Posts: 2
Joined: Tue Mar 11, 2014 9:57 am

Re: Your device is currently out of disk space.

Postby Gnu_Solipsists » Tue Feb 24, 2015 5:08 pm

beekeo wrote:Sorry folks, there was a server side error affecting Kindle DLC, once we redeploy the servers you will be all set.


If the remedial action takes longer than 8 hours from now would you be so good as to post a sitrep here?
Gnu_Solipsists
 
Posts: 16
Joined: Thu Nov 14, 2013 7:19 pm

Re: Your device is currently out of disk space.

Postby beekeo » Tue Feb 24, 2015 5:19 pm

we are targeting 4:30 (12 minutes from now), the servers should only be down briefly.
User avatar
beekeo
 
Posts: 195
Joined: Thu Mar 15, 2012 12:35 pm

Re: Your device is currently out of disk space.

Postby Falke_194 » Tue Feb 24, 2015 5:45 pm

Thx, now it works :-)
Falke_194
 
Posts: 2
Joined: Sat Aug 30, 2014 1:34 pm

Re: Your device is currently out of disk space.

Postby Eriond » Tue Feb 24, 2015 5:49 pm

Ditto logging in now.
Eriond
 
Posts: 9
Joined: Fri Dec 13, 2013 11:38 am

Next

Return to Resolved Issues

Who is online

Users browsing this forum: No registered users and 2 guests