Crashing when selecting any toon in game - RESOLVED

A list of resolved issues for Book of Heroes.

Crashing when selecting any toon in game - RESOLVED

Postby EJ_Excessum » Sat Jan 12, 2013 7:54 am

As topic says. Can't play anymore since I crash everytime I try to login with a toon. Not changed anything with phone, it just happend from one login to another. Playing on iPhone 4S.

How do I stop this?
EJ_Excessum
 
Posts: 1
Joined: Sun Dec 23, 2012 8:40 pm

Re: Crashing when selecting any toon in game

Postby Lord_Venan » Sat Jan 12, 2013 12:26 pm

We've seen this issue before and have not been able to identify the cause yet. The way other people have been able to fix this is to delete the game and reinstall it from the App Store. If this fails to work, be sure to send us an in-game email explaining the problem (select the gear icon on the main menu and scroll down to where it says Technical Support [Contact].
User avatar
Lord_Venan
 
Posts: 122
Joined: Thu Mar 15, 2012 3:44 pm

Re: Crashing when selecting any toon in game - KNOWN ISSUE

Postby Little_Mike » Wed May 08, 2013 12:12 am

This is now resolved.
User avatar
Little_Mike
 
Posts: 1267
Joined: Thu Mar 15, 2012 3:52 pm
Location: Cromwell, CT


Return to Resolved Issues

Who is online

Users browsing this forum: No registered users and 3 guests

cron