Page 1 of 1

NativeX free shields stuck on pending - KNOWN ISSUE

PostPosted: Mon Jul 16, 2012 5:17 pm
by Mentlegen
I've done 2 Of them last week, but they are still stuck on pending, and i cant redo them any fix this?

Re: W3i free shields stuck on pending

PostPosted: Thu Jul 19, 2012 3:49 pm
by Little_Mike
  • NativeX offers will sometimes not "Verify" properly even after completing an offer. If it is stuck on "Pending", please follow these directions:
    • Contact NativeX through the support link in the offers menu by tapping on the "Need help?" button in the bottom right corner.
    • In your email, please include which offers are having issues and how many Gold Shields you are expecting. Also CC us at customer.support@venan.com and mention that they can email us for more information.
    • Please send us an in-game customer support email if you continue to experience issues with this feature or if you did not receive proper compensation.

Re: W3i free shields stuck on pending

PostPosted: Fri Mar 29, 2013 8:59 pm
by Nevla_Nom
Little_Mike wrote:
  • NativeX offers will sometimes not "Verify" properly even after completing an offer. If it is stuck on "Pending", please follow these directions:
    • Contact NativeX through the support link in the offers menu by tapping on the "Need help?" button in the bottom right corner.
    • In your email, please include which offers are having issues and how many Gold Shields you are expecting. Also CC us at customer.support@venan.com and mention that they can email us for more information.
    • Please send us an in-game customer support email if you continue to experience issues with this feature or if you did not receive proper compensation.


What does CC mean? I'm not from an English speaking country.

Re: W3i free shields stuck on pending - KNOWN ISSUE

PostPosted: Sat Mar 30, 2013 6:38 pm
by Little_Mike
Send the email to us as well.

Re: NativeX free shields stuck on pending - KNOWN ISSUE

PostPosted: Thu Aug 01, 2013 8:52 pm
by Mokey
Mentlegen wrote:I've done 2 Of them last week, but they are still stuck on pending, and i cant redo them any fix this?





It does this to me as well. Im contacting them at least once a week. The only ones that validate immediately for me are the watching videos :(

Re: NativeX free shields stuck on pending - KNOWN ISSUE

PostPosted: Sat Jul 05, 2014 10:12 pm
by Bbbb
FYI: there is no longer a screen that says Pending so unless you write them down, you don't know.

Re: NativeX free shields stuck on pending - KNOWN ISSUE

PostPosted: Sun Oct 19, 2014 6:01 pm
by Frozensoul
what happened to nativeX? the support and the service was 100% better than the present one. it actually fails 90%..
plz get nativex back

Re: NativeX free shields stuck on pending - KNOWN ISSUE

PostPosted: Mon Jul 16, 2018 9:30 am
by Bbbb
Hey Venan. I think you can close this ticket since you removed NativeX from the app.