Out of sync bug

Found a bug in Book of Heroes? Tell us about it here.

Out of sync bug

Postby PocketMMAcom » Sat Aug 15, 2015 10:17 pm

I'm new to this but I was in the middle of a quest that required 14 energy, I was about 7 or 8 waves in when all of a sudden the game stated it was out of sync with server and booted me out.

Now when I log back in the game it didn't even start me where I left off.

This is ridiculous after I've spent items and money on items and it was for nothing. I put money into this game and I expect an effort to justify this! :x
PocketMMAcom
 
Posts: 5
Joined: Mon Sep 16, 2013 12:57 pm

Re: Out of sync bug

Postby Shiver_My_Timber_Phåse » Sat Aug 15, 2015 11:45 pm

PocketMMAcom wrote:
This is ridiculous after I've spent items and money on items and it was for nothing. I put money into this game and I expect an effort to justify this! :x


Bahahahahaha!!!
Shiver_My_Timber_Phåse
 
Posts: 141
Joined: Mon Feb 18, 2013 8:29 pm

Re: Out of sync bug

Postby dragondreamer » Sun Aug 16, 2015 8:40 am

That sounds as though your WiFi temporarily died. Happens to me occasionally, but I don't usually lose e.
dragondreamer
 
Posts: 135
Joined: Thu May 15, 2014 5:24 am

Re: Out of sync bug

Postby PocketMMAcom » Sun Aug 16, 2015 9:25 am

It's not a laughing matter, spent money as in USD not silver. Some of the players are customers meaning they bought product and expect it to perform rightly so.
PocketMMAcom
 
Posts: 5
Joined: Mon Sep 16, 2013 12:57 pm

Re: Out of sync bug

Postby Bbbb » Sun Aug 16, 2015 10:09 pm

You would be better off opening a support ticket than posting here for this kind of thing. They might be willing to give you an e pot or two to cover the e.
Bbbb
 
Posts: 2138
Joined: Thu May 31, 2012 11:53 pm

Re: Out of sync bug

Postby PocketMMAcom » Tue Aug 18, 2015 5:48 pm

Bbbb wrote:You would be better off opening a support ticket than posting here for this kind of thing. They might be willing to give you an e pot or two to cover the e.


Where would I do that?
PocketMMAcom
 
Posts: 5
Joined: Mon Sep 16, 2013 12:57 pm

Re: Out of sync bug

Postby __Q__ » Tue Aug 18, 2015 7:17 pm

go into settings, hit options, then scroll to the bottom to contact customer service
__Q__
 
Posts: 43
Joined: Fri Jul 11, 2014 7:21 pm
Location: Primal Mysteries Campsite


Return to Bug Reporting

Who is online

Users browsing this forum: No registered users and 2 guests

cron