how to change my email address with venan?

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how to change my email address with venan?

Postby Ottersong » Wed May 13, 2015 8:44 am

The email addy that I log into with is now defunct, is there a way to get it changed without risking losing my toons?

Pointer please??
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Re: how to change my email address with venan?

Postby CheMClarc » Wed May 13, 2015 12:52 pm

Please head to the Main Menu --> Options (Cog Icon) --> Venan ID --> Manage --> New E-mail + Confirm New E-mail + Current Password and you will have a new email address associated with your Venan account. Character will be safe and sound!
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Re: how to change my email address with venan?

Postby Ottersong » Tue May 19, 2015 7:14 pm

Thank you.
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Re: how to change my email address with venan?

Postby Timbo65 » Fri Jul 03, 2015 12:36 pm

Can I combine characters from different accounts into one by doing this? I have three accounts but would like to combine my favorite characters onto one account.
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Re: how to change my email address with venan?

Postby AmyLoo » Fri Jul 03, 2015 5:50 pm

You would need to contact Customer Support to ask about moving toons from account to account.
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Re: how to change my email address with venan?

Postby Bbbb » Sat Jul 04, 2015 11:48 am

AchinForBacon wrote:You would need to contact Customer Support to ask about moving toons from account to account.


I've heard they quit doing that a long time ago.
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Re: how to change my email address with venan?

Postby AmyLoo » Sun Jul 05, 2015 4:31 am

It's my understanding they prefer not to do it but it doesn't hurt to ask.
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