Accidentally deleted one of my toons - RESOLVED

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Accidentally deleted one of my toons - RESOLVED

Postby RiverRio » Sun Jul 12, 2015 9:36 pm

ok, my two year old was playing with my phone and deleted one of my toons. Is there a way to restore the toon? JEANNEdARC. Not sure who to contact. Thank you
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Re: Accidentally deleted one of my toons

Postby Bimbosigliere » Sun Jul 12, 2015 9:49 pm

DELETED
Last edited by Bimbosigliere on Sat Jul 18, 2015 3:17 pm, edited 1 time in total.
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Re: Accidentally deleted one of my toons

Postby RiverRio » Sun Jul 12, 2015 11:16 pm

Bimbosigliere wrote:Just contact customer support. Should be done first thing monday

Sorry Newbie question again. How do I contact customer support? I selected Help option and didn't see a section for customer support. Not obvious in forums either.
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Re: Accidentally deleted one of my toons

Postby Gary_ » Sun Jul 12, 2015 11:36 pm

Gear at top of screen/ options/ scroll down to "Contact Customer Support" :D
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Re: Accidentally deleted one of my toons

Postby CheMClarc » Mon Jul 13, 2015 9:53 am

RiverRio wrote:ok, my two year old was playing with my phone and deleted one of my toons. Is there a way to restore the toon? JEANNEdARC. Not sure who to contact. Thank you

I have reactivated your character for you. Please log into your account to see the change to your character list. Thanks everyone for helping RiverRio contact customer support. ;)
Michael aka "CheMClarc"
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Re: Accidentally deleted one of my toons

Postby RiverRio » Sat Aug 01, 2015 6:03 pm

CheMClarc wrote:
RiverRio wrote:ok, my two year old was playing with my phone and deleted one of my toons. Is there a way to restore the toon? JEANNEdARC. Not sure who to contact. Thank you

I have reactivated your character for you. Please log into your account to see the change to your character list. Thanks everyone for helping RiverRio contact customer support. ;)


Thank you!
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