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Re: Valentine Event shop

PostPosted: Tue Mar 10, 2015 6:25 pm
by CheMClarc
We wipe the currency each time the event comes around so that we can adjust and base item values on participating in the event for that year. Character may not be able to view the candy hearts anymore in their currency page but we still are able to view them on our end. If you happened to be a player that has enough candy hearts for one of the high end items and you did not see the notice about the shop closing. Please contact customer service and we will take a look at your account and see what we can do for you. We will not be giving any consumables with leftover candy hearts.

Re: Valentine Event shop

PostPosted: Thu Mar 12, 2015 11:40 am
by Sigèé
CheMClarc wrote:We wipe the currency each time the event comes around so that we can adjust and base item values on participating in the event for that year

I've definitely had event currency appear that was left over from the previous years event. Candy Corn springs to mind. Does this policy vary from event to event?

Re: Valentine Event shop

PostPosted: Thu Mar 12, 2015 12:47 pm
by Saraa
Sigèé wrote:
CheMClarc wrote:We wipe the currency each time the event comes around so that we can adjust and base item values on participating in the event for that year

I've definitely had event currency appear that was left over from the previous years event. Candy Corn springs to mind. Does this policy vary from event to event?


I also had candy corn show up from last year but haven't noticed it in any other events. I did not hit the Halloween event once this last time around so I know for a fact it was from 2013 Halloween event.

Re: Valentine Event shop

PostPosted: Thu Mar 12, 2015 12:50 pm
by CrzyHopper
Since Venan can see on their end how much currency you have from an event it seems more like they hide it until the event comes around again. They add it back to your account when the update for the event happens.

So when he said he wipes it out I believe they mean they just take it off the currency list until it's needed again. I've always had my event currency return if I had any left over.

Re: Valentine Event shop

PostPosted: Thu Mar 12, 2015 3:47 pm
by CheMClarc
Technically it depends on the event and what items are available in the shop the prior year as well as what is coming out in the updated version. Halloween, we did not reset the currency because of the way the items in the shop were valued at. Going forward, players should spend all their holiday currencies before the end of every event.

Re: Valentine Event shop

PostPosted: Thu Mar 12, 2015 5:27 pm
by Illy_the_Red
Assuming the event shop lets them (as in it still being there after the last spawn).