Lord Venan,
We have seen for ourselves in the last few months your determination to get things right and willingness to innovate. I appreciate both. Innovations sometimes work well and sometimes require modification. Fortunately you have shown the willingness to make those modifications (even over a weekend).
Fortunately, there are few modifications that need to be made to the upcoming Lucky event. The mechanic of having him appear in raids works well. The rewards and gear are good, although another t21 item would be welcome.
But there is one change that is desperately needed. Players have asked for this for years and it has been repeatedly lost in the shuffle.
This is the only event without a store. The only way to get the gear is through a lockbox or cash purchases. There is no way to accumulate sufficient shamrocks to guarantee you will be able to acquire the items you want.
This element has taken what is otherwise a very enjoyable event for most of us and made it breeding ground for discontented players. The complaints of greed are loud and long and ugly. Those complaints come not from those unwilling to do what is needed to earn the rewards. They come loudest and longest from players who worked hard and were disappointed that hundreds of lockbox pulls didn't yield their desired items. They would much rather save their shamrocks and get what they want.
Lord Venan, please add an event store to the Lucky event so we can be sure if we do the work we will receive the rewards of that work.